Refund Policy
Digital Products
Due to the digital nature of our training programs and instant delivery access, all digital product sales are final.
If you experience technical issues accessing your purchase, please contact us at obsidianperformancegym@gmail.com.
Physical Products (Apparel & Merchandise)
We accept returns for physical products under the following conditions:
• Item must be unused and in original condition
• Return request must be submitted within 14 days of delivery
• Buyer is responsible for return shipping costs unless item arrived damaged or defective
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the issue.
Approved refunds will be issued to the original payment method once the item is received and inspected.
